mmk13 Privacy Policy
This policy clearly and transparently explains how mmk13 cares for and protects your personal information.
1 Introduction
mmk13 ("we", "our") takes the protection of personal information belonging to players ("you") who use the services at https://mmk13.vip/ very seriously.
This Privacy Policy ("Policy") explains what personal information we collect, how we use it, who we share it with, and how we protect it when you use the mmk13 website and services.
By continuing to use this website, you are considered to have read and agreed to the terms of this Policy. If you do not agree, you may not use the service.
2 Personal Information We Collect
We may collect the following types of information from you.
2.1 Information You Provide Directly
- When registering an account — name, email address, contact phone number, date of birth (for age verification), and certain bank account or payment service details
- Financial information when making deposits or withdrawals via KBZPay, Wave Money, or AYA Pay
- Any communication content you provide when contacting customer service
- Information submitted in relation to any issue, complaint, or dispute
2.2 Information Automatically Collected Through Use of the Service
- IP address, device type, and operating system
- Browser type and version
- Date, time, and duration of visits to the website (Myanmar Standard Time — MMT)
- Pages visited and links clicked
- Gaming history — games played, session duration, and results
- Deposit and withdrawal records
2.3 Information Collected via Cookies and Tracking Technologies
Information obtained from cookies and similar technologies (see Section 5 for details).
3 How We Use Personal Information
We use the personal information we collect only for the following purposes.
- Account Management: Creating, verifying, and maintaining your account
- Processing Financial Transactions: Processing and recording deposits and withdrawals
- Customer Service: Responding to your inquiries, complaints, and issues
- Security Checks: Verifying account ownership and preventing fraud
- Responsible Gambling: Analysing playing patterns and carrying out player protection measures
- Service Improvement: Conducting analysis to improve the performance of the website and games
- Communications: Sending important notices related to the service
- Legal Compliance: Meeting applicable laws and regulations
We will not use your personal information for any purpose not stated in this Policy. If the purpose changes, we will notify you in advance and obtain your consent.
4 Sharing Personal Information with Third Parties
mmk13 does not sell or rent your personal information. However, we may share it with third parties in the following cases.
4.1 Service Contractors
We share only the information strictly necessary to deliver our services with companies that help us do so — such as payment services (KBZPay, Wave Money, AYA Pay) and technology service providers. They must use the information only for the purpose we direct and are bound by confidentiality agreements consistent with this Policy.
4.2 Legal Requirements
We will respond lawfully to requests from law enforcement agencies, courts, or legally required disclosures related to public safety.
4.3 Company's Own Operations
In the event of a company merger, sale, or asset transfer, personal data may be transferred and affected players will be notified in advance.
Except in the circumstances described above, we will not disclose your personal data to anyone.
5 Cookies and Tracking Technologies
Cookies are small pieces of code stored in your browser that help our website function better.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the website to work properly — includes log-in sessions and security checks
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the website is used
5.2 Cookie Controls
You can disable cookies from your browser settings. However, please note that disabling essential cookies may limit certain website functions.
6 Personal Data Security Measures
mmk13 applies technical and organisational security measures to protect your personal data.
- All data transfers use SSL (Secure Sockets Layer) encryption
- Financial data and credentials are stored encrypted
- Staff access to data is restricted by role and responsibility
- All access is logged and regularly reviewed
- An automated alert system is in place for suspicious activity
- Audits are conducted regularly with external security experts
We are transparent that no service can guarantee 100% security for data transmitted over the internet. We take serious precautions to prevent similar incidents from occurring.
7 Personal Data Retention Period
We will retain personal data for as long as necessary to provide our services.
- Account Data: Retained for the duration the account is active and after closure in accordance with legal requirements
- Financial Records: May be retained for an extended period in line with financial regulations
- Communication Records: Retained for the period needed to resolve any service disputes
- Session Cookies: Deleted when the browser is closed
- Analytics Data: May be used to improve operations after being anonymised
Once the retention period ends, we will delete data securely.
8 Your Rights Regarding Personal Data
You have the following rights regarding your personal data.
8.1 Right to View and Access
You may request to view the personal data we hold about you and obtain a copy.
8.2 Right to Correct
You may request correction of any inaccurate or incomplete personal data.
8.3 Right to Delete
You may request deletion of personal data that is not required by law or essential for continued service delivery.
8.4 Right to Restrict Processing
You may request that certain processing of your personal data be restricted.
8.5 Right to Object
You can object to our profiling activities.
To exercise these rights, please email us at [email protected]. We will respond as quickly as possible.
9 Protection of Minors
mmk13 services are available to players aged 21 and above only. We do not intentionally collect any personal data from anyone under the age of 21.
If you believe we have received personal data from someone under the age of 21, please contact us immediately at [email protected] and we will delete it as soon as possible.
10 Policy Changes and Updates
We may update this Privacy Policy from time to time in line with changes to our services, technological developments, and legal requirements.
If significant changes occur, we will post a clear notice on our website and, where possible, notify registered players by email.
Continued use of the website after changes are posted will be considered acceptance of the updated policy.
11 Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach our customer support team through the following channels.